Shipping policy

Effective Date: August 25, 2026
Last Updated: August 25, 2026

At Mintsealed, we are committed to getting your order to you safely, quickly, and at no extra cost. Please read our shipping policy carefully so you know exactly what to expect after placing your order.

1. Free Shipping

We offer free shipping on every order — no minimum purchase required, no hidden fees. What you see at checkout is what you pay.

2. Where We Ship From

All orders are shipped directly from our facility in the United States:

Mintsealed
1725 N Windmill Way
Chino Valley, Arizona 86323
United States

3. Order Processing Time

  • Orders are processed within 1–3 business days of payment confirmation
  • Business days are Monday through Friday, excluding U.S. federal holidays
  • Orders placed on weekends or public holidays will begin processing on the next business day
  • You will receive an order confirmation email immediately after your purchase and a shipping confirmation email with tracking information once your order has been dispatched

4. Shipping Delivery Time

  • Once shipped, orders typically arrive within 3–7 business days
  • Total estimated time from order to delivery: 4–10 business days
  • Delivery timelines are estimates provided by the carrier and are not guaranteed
  • Delays caused by weather, carrier disruptions, high-volume periods (holidays), or other circumstances outside our control are not the responsibility of Mintsealed

5. Shipping Carriers

We ship via trusted U.S. carriers including USPS, UPS, and FedEx, depending on your location and the size/weight of your order. The carrier is selected at our discretion to ensure the safest and fastest delivery.

6. Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package directly on the carrier's website. If you have not received tracking information within 3 business days of your order, please contact us at support@mintsealed.shop.

7. Shipping Address

  • Please ensure your shipping address is accurate and complete before submitting your order
  • Mintsealed is not responsible for orders delivered to an incorrect address provided by the customer
  • If you need to update your shipping address after placing an order, contact us immediately at support@mintsealed.shop — we will do our best to accommodate changes, but cannot guarantee modifications once the order has been processed or shipped

8. Packaging & Product Protection

We take great care in packaging every order to ensure your items arrive in perfect condition. All products are shipped in appropriate boxes with protective materials to prevent damage during transit. Factory seals are verified before shipment.

9. Lost or Stolen Packages

  • If your tracking shows your package as delivered but you have not received it, please:
    1. Check with neighbors, building management, or other household members
    2. Wait 24–48 hours, as carriers sometimes mark packages as delivered slightly early
    3. Contact the carrier directly with your tracking number
    4. If the issue remains unresolved, contact us at support@mintsealed.shop and we will work with you to find a resolution
  • Mintsealed is not responsible for packages that are confirmed delivered by the carrier but reported as missing or stolen after delivery

10. Damaged in Transit

If your order arrives visibly damaged, please:

  1. Take clear photos of the outer packaging and the item immediately upon receipt
  2. Do not open or use the item
  3. Contact us within 48 hours of delivery at support@mintsealed.shop with your order number and photos

We will review your claim promptly and work to resolve it through a replacement or refund, at our discretion.

11. Pre-Order Shipping

Pre-order items are shipped as soon as they become available following the manufacturer's release date. Pre-orders follow the same processing and shipping timelines as in-stock items once the product is in hand. You will be notified by email when your pre-order ships.

For full details, see our Pre-Order Policy at mintsealed.shop/pre-order-policy.

12. Order Cancellations & Address Changes

  • Orders can only be cancelled or modified before they have been processed for shipment
  • To request a cancellation or address change, contact us immediately at support@mintsealed.shop
  • Once an order has shipped, it cannot be cancelled — please refer to our Return & Refund Policy

13. Contact Us

For all shipping inquiries:

📧 Email: support@mintsealed.shop
📍 Address: 1725 N Windmill Way, Chino Valley, Arizona 86323
🌐 Website: mintsealed.shop

We aim to respond to all inquiries within 1–2 business days.